The federal government's public health emergency (PHE) declaration due to the COVID-19 pandemic is ending, resulting in the Michigan Department of Health and Human Services (MDHHS) restarting the Medicaid renewal process.
Medicaid recipients are required to update their addresses and information to requalify for low- or no-cost coverage. During the next several months it will be very important to verify eligibility the day of treatment to confirm that your patient's coverage has not been impacted by the renewal process.
To ensure a seamless redetermination process, MDHHS is looking for health plans, providers and community partners to:
- Encourage members to verify or update their contact information, or report any changes, online at MI Bridges.
- Advise members that they can also call their local MDHHS office for help. Local office information is available at MDHHS County Offices page.
- Remind members to check their mail for communications from MDHHS, and complete and return renewal documents.
- Providers may email MDHHS at firstname.lastname@example.org.
- Make sure members know to call the Beneficiary Help Line at 800-642-3195 (TTY: 866-501-5656), Monday through Friday, 8 a.m. to 7 p.m.
- Review more information at 2023 Benefit Changes.